The Colleague Care Approach ©

“Promoting the early detection and management of Drug & Alcohol misuse in the workplace”

The Colleague Care Approach (TCCA)

This course is accredited as an ASET course at level 4. ASET is a QCA approved awarding body. Please see www.aset.co.uk.

This specialised course is designed to provide employees with a range of therapeutic tools, such as counselling skills, listening skills and intervention techniques to help colleagues identify and detect, at an early stage, potentially problematic drugs, alcohol and/or other emotionally associated behaviours in fellow team members and colleagues. This course will provide the essential skills to enable individuals to conduct supportive and necessary one to one intervention and debriefing sessions, in a caring and knowledgeable way amongst their peers.

Aims and objectives of the course

Who makes a good Colleague Care Co-ordinator?

Three stages of TCCA:

  • Identification of problematic behaviour and referral to the Colleague Care Co-ordinator or through self-referral, and through colleague/ team member/ family member.
  • The Colleague Care Approach Intervention Process, (from initiation, through to intervention meeting and resulting decision on care pathway).
  • Treatment, Therapy and Rehabilitation,(including medical detoxification, if required).

Essential Intervention Skills: ( Experiential learning programme)

  • Creating rapport – Achieving a working alliance
  • Coping with disclosure
  • Managing denial and emotions
  • Issues of confidentiality
  • The power differentiation
  • Active listening and communication skills , verbal and non -verbal
  • Basic counselling skills, listening, reflecting, communicating, clarifying, challenging, summarising, empathy, congruence, closure.
  • Unconditional positive regard
  • Identifying driver behaviours and working styles
  • Managing dual relationships/roles within the workplace
  • Principles of Mentoring, Coaching and Supervision
  • Referral procedures
  • Ethical and professional dilemmas
  • Adequate supervision provision from consultant therapists
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